Overview

Monitor your agents' performance

12%
Total Conversations
1,877
15%
Engaged Contacts
1,195
8%
Verified Contacts
597
22%
Results
180

Engagement Funnel This Week

Visitors
Engaged
Verified
Converted
Visitors - Mon: 245Visitors - Tue: 312Visitors - Wed: 289Visitors - Thu: 363Visitors - Fri: 328Visitors - Sat: 182Visitors - Sun: 158Engaged - Mon: 156Engaged - Tue: 198Engaged - Wed: 184Engaged - Thu: 231Engaged - Fri: 209Engaged - Sat: 116Engaged - Sun: 101Verified - Mon: 78Verified - Tue: 102Verified - Wed: 89Verified - Thu: 118Verified - Fri: 104Verified - Sat: 58Verified - Sun: 48Converted - Mon: 23Converted - Tue: 31Converted - Wed: 27Converted - Thu: 36Converted - Fri: 32Converted - Sat: 17Converted - Sun: 14MonTueWedThuFriSatSun

Top Conversation Topics

1
Pricing questions89
2
Product features72
3
Shipping info54
4
Returns policy41
5
Account help33

Recent Activity

New conversation started

Sales Agent

2 minutes ago

Contact verified via email

Support Agent

5 minutes ago

Lead captured from Facebook

Lead Gen Agent

12 minutes ago

Milestone: Meeting booked

Sales Agent

18 minutes ago

New conversation started

Support Agent

25 minutes ago

Contact verified via phone

Sales Agent

32 minutes ago

Lead captured from LinkedIn

Lead Gen Agent

45 minutes ago

Account Insights

Peak engagement detected

Your agents see 40% more conversations between 2-4pm. Consider scheduling campaigns during this window.

Improve response time

Support Agent Stack has 2.3s avg response. Enabling response caching could reduce this by 40%.

Pricing questions trending

89 conversations about pricing this week (+23%). Consider adding a pricing FAQ to your agent knowledge.

Verification rate dropped

Email verification success rate is down 12% this week. Check your email deliverability settings.